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International Patients

  • International Patients Overview Contacting HCG Medical Opinion Cost of Treatment Plan Your Trip Visa Application Yellow Fever Vaccination Arrival Details Airport Pick & Drop Pre & Post Discharge Accomodation Patient Management & Reconfirmation of the Cost of Treatment Payment & Currency Exchange Follow-up Queries Checklist
  • Tumour Board & MDT
  • Quality of life
Overview
Why HCG?
We have been redefining the future of healthcare in India by designing, building and managing healthcare centers with a steadfast vision of bringing all core clinical services under one roof. Our Intention is to help patients achieve a longer and better life. With a network of 18 cancer centers across India, HCG makes advanced cancer care accessible to millions of people, who would otherwise have to undergo temporary relocation or travel long distances for treatment.
While transforming the healthcare environment of the country, by bringing together quality, expertise and knowledge, HCG is also extending its footprint to international markets. We have established cancer centers in Tanzania and Kenya and hope to expand further, to other countries in the coming months.
Contacting HCG
The patient can contact the International Patient Operation Team through the website or through our overseas offices and executives in various countries. Presently, we have our offices/teams in the following regions:
  • East Africa
  • West Africa
  • South of Africa
  • Middle East
  • SAARC
The patients can also get in touch through e-mail at: intquery@hcgoncology.com ,imquery@hcgoncology.com
Medical Opinion
The patients are required to e-mail their latest and updated medical reports. The team shall discuss the case with the specialists and revert within 24 hours, with the suggested line of treatment.
Cost of Treatment
The team at HCG shall revert on the tentative cost of the treatment after seeking the doctor’s opinion, which will help the patient to understand the total cost involved in his/her treatment at HCG.
Plan Your Trip
In order to facilitate hassle free and comfortable travel, HCG provides end-to-end services to the patient, from planning to the departure post treatment.
Visa Application
We, at HCG, would send the visa invitation letter to the patient, once they have decided to visit HCG for treatment. Following which the patient/caregiver is required to mail across the copies of their passport, along with the passport copies of their attendant. The patient should apply for Medical Visa at the Indian High Commission or the Indian Embassy in their country, and carry a copy of the Visa Invitation Letter to the Indian Embassy at the time of the visa interview. It is mandatory for the Patient to apply for Medical Visa for himself and Medical Attendant Visa for the attendant. The patients are advised not to travel to India on tourist visa.
Yellow Fever Vaccination
The patients and their attendants are advised to get the Yellow Fever Vaccination before travelling to India. The vaccination should be taken atleast 7 days before travelling. The patient and the attendant must carry the Yellow Fever Certificate with them during their visit to India.
Arrival Details
Upon booking travel tickets to India, the patient must send a copy of the ticket to the HCG team, so that the necessary arrangements can be made prior to their arrival.
Airport Pick & Drop
The hospital will arrange complimentary airport pick-up and drop for the patient, once we receive the flight details.
Pre & Post Discharge Accomodation
HCG provides comfortable and economical pre and post accommodation facilities for the patient and the attendant, at walking distance from the hospital. There are also several hotels and boarding options near the hospital as per the budget and preference of the patient.
Patient Management & Re-confirmation of the Cost of Treatment
The International Patient Operation Team will receive the patient at the hospital and initiate the formalities, after which the medical team will attend to the patient at the earliest. The operations team will also coordinate with the FRRO office for patient registration. The final cost of treatment or re-confirmation on the treatment cost, shall be provided by the team based on the initial investigation and consultation with the doctor. The cost may vary from the initial quote, based on the patient's condition and investigations.
Payment and Currency Exchange
The patients are requested to the make the payment only in USD. However, a dedicated travel desk is available for any currency exchange at the hospital facility. The patient can make the payment via cash/card or directly through wire transfer. The bank details shall be provided by the hospital on request.
Follow-up queries
The patient can remain in touch with the International operations team, for the follow-up visits and other queries related to their treatment. The patient can also follow-up through the HCG overseas offices and executives.
Checklist
Patients and attendants are advised to check that they have the below check-list in place, before travelling:
  • Ticket copies
  • Yellow fever vaccination certificate
  • Quotation given by the hospital
  • Passports copies
  • Passport size photos
  • All available medical reports